Frequently asked questions
How long will it take to get my package?
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Free 2-Day Shipping is available for all orders within United States and Canada.
Do you ship internationally?
We're sorry, but we do not ship to international destinations for orders placed online.
Customers outside of Canada or U.S. (including U.S. territories) who wish to purchase Magipod products or parts will need to contact us directly by email: info@magipod.com.
What are the benefits of becoming a partner?
Becoming a partner with Magipod has several advantages such as exclusive discounts. Magipod has developed several different partnerships according to the needs of our partner companies. Contact us to discuss a possible agreement.
What payment methods are accepted?
We accept debit cards and major credit cards: Visa, MasterCard, Discover, Maestro, JCB, and American Express.
Is buying on Magipod.com secure?
We are concerned about the safety and security of your information. So we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that your information is secure.
We guarantee every transaction you make at magipod.com will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at magipod.com.
Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all your personal information, including credit card number, name, and address, so it cannot be read as it travels over the Internet.